OKLAHOMA CITY (AP) — Oklahoma's nearly 640,000 residents without health insurance will soon have a place to shop for coverage, but they shouldn't expect much help from state officials.
Because Oklahoma opted against the creation of a state-based marketplace for consumers to shop for health insurance under the Affordable Care Act, a federal marketplace was created that goes live on Tuesday. Consumers can shop, compare and buy health insurance plans online at healthcare.gov or with help from trained navigators and counselors.
State employees have been directed not to answer questions about the new federal exchange, but instead to direct citizens to federal officials.
In response to most questions about the Affordable Care Act, state employees are instructed to tell residents they are “not trained or certified to answer questions about the Federal Insurance Marketplace.”