Q: How much money has Maryland received so far from the federal government to do the initial work in setting up the exchange?
A: Maryland has received a total of $157.5 million in federal grants to support the implementation of the state's exchange. The state received a $123 million grant in August 2012 for continued implementation of the eligibility and enrollment system, consumer assistance, education and outreach, operations and administration. Maryland also has received $34.4 million in grants for research, planning, information technology development and implementation.
Q: How will residents in Maryland access the exchange and what kind of customer support will be offered?
A: Residents and small businesses in Maryland will access the online marketplace through a single online entry point: www.MarylandHealthConnection.gov . Residents will be able to explore and compare health coverage options. They also will be able to determine their eligibility for subsidies of insurance affordability programs such as Medicaid or Maryland's Children's Health Insurance Program and enroll in a health plan that best meets their needs. Maryland also will have a statewide network of people to help provide education and information as well as application and enrollment assistance to those who need it. Maryland Health Connection will open a call center in July 2013 in advance of open enrollment to help residents and small business by providing translation services, help for the disabled and customer service.
Q: How many people will the Maryland exchange employ?
A: The Maryland Health Benefit Exchange currently employees 14 people. Its staff is expected to grow to about 70 by 2014 once it is fully operational.
Source: Maryland Health Benefit Exchange.
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