Q&A with Andy Andrews
Speaker says to embrace change
Q: Tell me a little bit about yourself.
A: I'm kind of an ordinary guy who has an odd gift. When God was passing out talents, I didn't get the cool ones. I can't run fast. I can't sing great, but I notice little things that make a big difference in people's lives and in their businesses. I'm a professional noticer, I guess.
Q: So what do you do?
A: I've somehow developed this odd reputation of being able to help companies and teams and government entities and sometimes even entire communities to help them progress at a greater rate than they have had and become more productive. It's always little things. As a society, I really think we have developed this odd ability to think logically to the wrong conclusion. Sometimes even the things that seem obvious aren't necessarily the truth. And here's one: As a society we have become obsessed with how everybody feels. We've passed laws to protect feelings. You'll see companies that will change rules for 10,000 people depending on how 22 of them feel. That seems very logical and it seems right because don't we care about how people feel? We certainly don't want to hurt anyone's feelings if we're good people. But it's a dangerous way to live, and a dangerous way to raise your family because the truth is, nobody really cares how you feel. They only care how you act. Everything that happened to you and continues to happen to you, happens because of how you act. This is why we teach kids manners. We know if this child grows up with manners he will have an advantage in the marketplace when he is competing with a person who doesn't have manners.
Q: What message are you bringing to the folks here?
A: Everybody knows they need to change; everybody's scared to change. My worth with a company or team is to dispel the fear of the change and understand that the change doesn't take long, and you usually haven't got to change a lot. Everybody is so scared of change, but they forget that every good thing that ever happened to you happened because something changed. People think that change takes a long time; it doesn't. Preparing to change may take a long time. Figuring out whether you want to change or not may take a long time. But the change really happens very quickly. Change happens in a heartbeat. There are only two things that are required for people to change immediately: No. 1 is what's in it for me? If you want people to buy into change, that one thing had better be there. The second thing that has to be there is proof beyond a logical doubt. It just has to make sense.
DON MECOY, BUSINESS WRITER