Questions and answers on Ore. insurance exchange

Published on NewsOK Modified: January 28, 2013 at 7:17 pm •  Published: January 28, 2013
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Q: How far along is Oregon in setting up an exchange? Will it be ready to start enrolling people by the October deadline?

A: Exchange officials say they are on track to be ready by October.

Q: How much money has Oregon received so far from the federal government to do the initial work in setting up an exchange?

A: Oregon has received more than $290 million from five grants.

Q: How will Oregonians access the exchange and what kind of customer support will be offered?

A: Cover Oregon will be accessible online at www.coveroregon.com and through a toll-free telephone number. Customer support will be offered through a call center, and insurance shoppers also will also be able to use "navigators" to help guide them through the process.

Q: How many people will Cover Oregon employ?

A: The exchange currently has 54 employees, a number that's expected to grow before the exchange launches next year, said Lisa Morawski, a spokeswoman. Additionally, dozens of temporary and permanent employees will staff the call center, but exact numbers are still being worked out, Morawski said.

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