Douglas said it appears Oklahoma is getting a disproportionate share of the funding under the federal program. She asked staff to gather numbers on the number of Lifeline subscribers in the state and how that compares to other states.
Commissioner Bob Anthony said some of that information is available in telecom company annual reports, which are not public documents and treated as confidential under commission rules.
16 areas of concern
The notice of inquiry lists 16 areas of study. Among them is how telephone companies enroll and verify low-income customers in the program. It also asks if there might be a better way to determine Lifeline assistance for tribal customers.
Federal Lifeline typically offers reimbursements of $9 per eligible household. Companies serving customers on tribal land can get another $25 in reimbursements under the enhanced version of Lifeline.
The federal Lifeline program started in 1985 for landlines and expanded in 2008 to include wireless service. The state's Lifeline program dates to 1997. State lawmakers tightened the customer verification requirements this year under House Bill 2165.
Corporation commissioners approved a schedule with two technical conferences on Oct. 14 and Nov. 7 in Oklahoma City. A hearing is set for 9:30 a.m. Nov. 21.