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Retailers promote layaway as Christmas season nears

Credit counselor says old-fashioned layaway offers a way to avoid accumulating credit card debt.
by Jennifer Palmer Modified: September 21, 2012 at 11:27 pm •  Published: September 23, 2012

In stores that offer layaway, it's beginning to look a lot like Christmas.

A manager at Kmart in Shawnee said since Wednesday the entire Christmas section was stocked, and shoppers have reported seeing trees, holiday decor and more at Walmart stores even though Christmas is 14 weeks away.

Layaway's comeback may explain why. Walmart and Toys R Us expanded their holiday layaway programs this year and are encouraging shoppers to choose items early, giving them more time to pay. Seeing holiday merchandise displayed no doubt helps put them in the mood.

In the past decade, most retailers phased out layaway, which allows consumers to pay for merchandise such as toys, home appliances and electronics over time, then pick up before Christmas. But a few brought it back during the economic recession.

Walmart has continued its layaway program year-round for jewelry only.

Buying items with layaway is different from using a credit card, the Better Business Bureau said, because the buyer isn't charged interest on the item and can't take it home until it is paid off.

“Layaway services can be a great alternative to using a credit card,” said Judy Pepper, president of the Better Business Bureau of Central Florida. “However, it's extremely important that customers take the time to make sure the service provided fits all their needs and they know what fees to expect.”

Cristy Cash, director of counseling at Consumer Credit Counseling Service of Central Oklahoma, said the changes retailers made this year make layaway an attractive option for people who want to avoid unwanted credit card debt during the holidays.

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by Jennifer Palmer
Investigative Reporter
Jennifer Palmer joined The Oklahoman staff in 2008 and, after five years on the business desk, is now digging deeper through investigative work. She's been recognized with awards in public service reporting and personal column writing. Prior to...
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Considering layaway?

Key questions to ask:

• How much time do I have to pay off the item?

• How much do I have to put down?

• Are there any storage or service plan fees?

• When are the payments due?

• What happens if I miss a payment? Are there penalties? Does the item return to inventory?

• Can I get a refund or store credit if I no longer want the item after making a few payments?

• What happens if the item goes on sale after I've put it on layaway?

Source: Better Business Bureau


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