She already has a smartphone, but wanted to know more about it, she said while sending text messages.
“When you buy the phone, they don't give you much information,” Washington said.
Ralph Beal, 82, a sports fan, said he was there to learn more about how to use a smartphone to track golf and other sports scores, find good restaurants and use the maps features.
“If we don't learn more about the electronic things, we'll be lost in the past somewhere,” Beal said.
AT&T isn't the only mobile company that is helping people learn to use the devices they sell — Verizon posts a list of local workshops on its website and U.S. Cellular stores host them, too.
Contact your local stores for more information.