Social Security: Field offices to verify benefits

Published on NewsOK Modified: July 17, 2014 at 5:16 pm •  Published: July 17, 2014

WASHINGTON (AP) — Bowing to pressure from Congress, the Social Security Administration said Thursday its field offices will continue issuing statements that recipients can use to verify their benefits.

People sometimes need the information quickly to verify their income when applying for a loan or other government benefits, such as housing assistance.

The field offices were scheduled to stop issuing the statements in October as part of Social Security's efforts to provide more services online. But acting Social Security Commissioner Carolyn Colvin said Thursday the agency recognizes that some people require help in person.

"We appreciate the feedback from members of Congress, our community stakeholders and agency partners," Colvin said in a statement. "We want to ensure that we meet the needs of our customers in a way that is convenient for them and also cost-effective and secure for all."

A recent congressional report said 5 million people a year visit Social Security offices to obtain the statements.