Social Security Q&A: an ID theft checklist

It typically takes 10 to 14 days to receive a replacement Social Security card.
Published: December 30, 2012
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Q: I applied for a replacement Social Security card last week but have not received it. When should I expect to receive my new card?

A: On average, it takes approximately 10 to 14 days to receive your replacement Social Security card. However, if we need to verify documents you present as proof of identity, it could take longer in some cases. For more information about your Social Security card and number, go online to www.socialsecurity.gov/ssnumber.

Stolen identities

Q: What can I do if I think someone has stolen my identity?

A: You should do several things, including:

File a report with the local police or the police department where the identity theft took place, and keep a copy of the police report as proof.

Notify the Federal Trade Commission, (877) ID-THEFT or (877) 438-4338.

File a complaint with the Internet Crime Complaint Center at www.ic3.gov; and contact the fraud units of the three major credit reporting bureaus: Equifax (800) 525-6285; Trans Union: (800) 680-7289; and Experian: (888) 397-3742.

Learn more by reading our publication, “Identity Theft And Your Social Security Number,” by going to www.socialsecurity.gov/pubs/10064.html.

This column was prepared by the Social Security Administration. For fast answers to specific Social Security questions, contact Social Security toll-free at (800) 772-1213.


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