Survey: Users unhappy with Facebook

www.usatoday.com Published: July 22, 2014
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Some Americans still love to hate Facebook and other social media services.

That's according to an annual survey from the American Customer Satisfaction Index (ACSI) released Tuesday.



Social media companies are the fourth-lowest scoring with consumers after Internet service providers, subscription television companies and airlines. The industry has a score of 71 on a 100 point scale, USA TODAY reports.

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