UPDATE: Cox Communications residential customers without email service

Cox Communications company officials said they have restored email service to about 55 percent of their customers by 10 p.m. Sunday.
BY BRYAN DEAN bdean@opubco.com Modified: December 16, 2012 at 11:42 pm •  Published: December 16, 2012
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Cox's email service problem also is affecting states in the Midwest and along the East Coast. Only residential customers are affected; Cox Business customers should have normal email service, Peck said.

Customers can still send email, and incoming messages are being saved and will be available when the problem is resolved, Peck said.

“We are intensely focused on this restoration effort,” Peck said. “We are working around the clock to get this fixed.”

Peck said the outage was not caused by hackers and no customer data was compromised.