Aside from the results of the cases he has won, Frank's work has helped highlight the abuses rampant in class-action litigation. A small number of attorneys have figured out ways to game the system. They find some very small harm done to a very large number of people, then bring a lawsuit (often of dubious merit) against a deep-pocketed corporation. In the end, each individual actually harmed gets little or nothing (often the payout to them is a worthless coupon), and a small number of trial lawyers receive millions.
There is a real place in our legal system for class-action cases. They allow large numbers of people to recover something when they suffer a harm that is too small to bother with on an individual basis. But reforms are needed so that this area of law is more than a fishing expedition by trial lawyers in search of a huge payout.
— The Washington Examiner