Spending time with your team to know what is going on with them personally or to mentor them doesn't have an immediate return on investment. It's a long-term play. But those little things can save your team or your company from going away.
Most business leaders agree they should spend more of their time on the “little things” — the things that are hard to measure, but lead to a high-performing team and strong culture. Yet, they often respond that there is no time to do it, because of all the other things on their plate. Make the time. Carve out one hour a day and schedule it to spend time with your team. Take a co-worker to lunch. It's amazing what you might learn from them. And by focusing on those little things, you can create a big thing — success.
Your Business Coach is a monthly column produced by The Persimmon Group, an Oklahoma-based consulting firm that offers practical, results-oriented advice for business professionals of all disciplines and business owners across industries. Today's column is by TPG Founder and CEO Bill Fournet. Email him at email@example.com.