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New approach for DHS requires change at top

Our Views: Hendrick should step aside as director
by The Oklahoman Editorial Board Modified: January 15, 2012 at 9:24 am •  Published: January 15, 2012
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WITH the settlement of a class-action lawsuit against the Department of Human Services, work has begun on a plan to improve Oklahoma's child welfare system. If truly meaningful improvement is to occur in this area, DHS needs fresh ideas and new energy at the top.

Director Howard Hendrick is a good man with much to be proud of, and we have long supported his work. But after 13 years in charge, and in light of the events involving DHS in the past several months, it is best that he step aside and allow the agency a new beginning.

We don't make this call lightly. Under Hendrick, Oklahoma's food stamp program has become a model of excellence. More children are being adopted than when he took over. He has promoted initiatives that allow older Oklahomans to stay in their homes longer, saving the state money. He's been adept at leveraging and stretching the federal dollars that comprise the bulk of the DHS budget.

We know this because Hendrick often touts the agency's successes, whether they be employees honored for their work or programs cited by national groups. When the news isn't so good, though, DHS has been less than forthcoming and slow to respond. National statistics that place the department in a bad light are dismissed as not pertinent to Oklahoma.

We've seen this especially in the area of child welfare. Calls from the media for information about cases in which children have died while in the DHS system have too often been slow-played or simply rejected. Privacy laws are the most common explanation given. Those laws are important and should be obeyed. But when children are dying, the public deserves more than a game of hide-and-seek.

Hendrick allowed that culture to take root. And until recently, that was OK because most of the members of the board that oversees DHS weren't doing enough serious oversight. They attended monthly meetings, listened to Hendrick give his update about the agency — often statistics-driven presentations about such things as the numbers of Oklahomans on food stamps — and then headed home.

So when DHS was sued in 2008 by an out-of-state nonprofit, Children's Rights Inc., over the state's foster care program, Hendrick hired outside counsel and the board never blinked. The bill for those attorneys is approaching $7 million; the tab for the plaintiffs lawyers isn't yet known.

Hendrick vowed from the beginning to fight the lawsuit because, he said, he was sure his agency would win in court. The Oklahoman supported that decision. Our chief concerns were about the plaintiffs' motives, and the potential drain a protracted lawsuit would have on DHS.

But as more stories appeared about breakdowns in the DHS system contributing to children dying, it became more difficult to defend a long and costly lawsuit. As stories appeared about DHS commissioners doing little or nothing to hold Hendrick's feet to the fire about the agency's handling of those cases, it became clear that changes to the governing board were needed — and some have been made.

Commissioners who questioned Hendrick about Oklahoma's poor federal ranking in some child welfare categories were told that those statistics can't be taken at face value because each state collects and categorizes data differently. This reflects Hendrick's loyalty to his employees, most of whom do good work in a highly challenging environment.

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by The Oklahoman Editorial Board
The Oklahoman Editorial Board consists of Gary Pierson, President and CEO of The Oklahoma Publishing Company; Christopher P. Reen, president and publisher of The Oklahoman; Kelly Dyer Fry, editor and vice president of news; Christy Gaylord...
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